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Privacy Policy

This Privacy Policy explains how we collect, use, and manage personal data when you contact us via email or use our services.

1. Data Controller

Mainichi Kikaku Service Co., Ltd. is the data controller for personal data collected through this website or by email.

2. Personal Data We Collect

We may collect the following personal data when you contact us: 

  • Name 

  • Email address 

  • Phone number 

  • Gender 

  • Address 

  • Country of residence 

  • Travel preferences and inquiry details 

Providing your personal data is voluntary, but necessary to receive our services. 

3. Purpose and Legal Basis of Processing

We use your personal data for the following purposes: 

  • To respond to inquiries 

  • To provide travel-related information and services 

  • To provide email newsletters and promotional communications 

 

Legal bases under GDPR include: 

  • Your consent (Article 6(1)(a)) 

  • Contract performance or steps prior to contract (Article 6(1)(b)) 

We do not rely on automated decision-making or profiling. 

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes stated above, or as required by applicable law, taking into account our legitimate business interests and legal obligations. 

5. International Data Transfers

Your personal data will be transferred to and processed in Japan. Japan is recognized by the European Commission as providing an adequate level of data protection. 

Where required, we take appropriate safeguards to ensure that your data is protected in accordance with applicable data protection laws. 

6. Your Rights (EU Users)

If you are located in the EU, you have the right to: 

  • Access your data 

  • Correct inaccuracies 

  • Request deletion 

  • Restrict or object to processing 

  • Data portability 

  • Withdraw consent at any time 

  • File a complaint with a supervisory authority 

To exercise your rights, contact: inbound@maitabi.jp 

Please note that we may ask for identity verification before responding to your request. 

7. Third-Party Disclosure

We do not sell, rent, or trade your personal data. We may share it with service providers under strict confidentiality obligations solely for the purpose of providing our services. 

8. Security

We take reasonable organizational, physical, and technical measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. 

9. Cookies

We may use cookies and similar technologies to enhance user experience and analyze website traffic. 

Cookies are small data files stored on your device. You may disable cookies through your browser settings; however, doing so may limit your ability to use certain features of our website. 

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent. 

If we become aware that we have collected personal data from a child without appropriate consent, we will delete that data promptly. 

11. Changes to This Policy

We reserve the right to update this policy at any time in accordance with applicable laws. The latest version will always be published on our website. 

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